Your warranty by
Shademakers NZ Limited is against faulty workmanship or defective materials. The standard warranty for New Zealand customers is 12 or 24 months depending on the shademaker model, calculated from the date of your purchase. This is in addition to any of the rights you may have in law. This warranty is not intended to modify or limit such rights. This warranty is given subject to the following conditions:
1. Read and understand
It is the buyer’s responsibility to read and understand assembly instructions for the assembly/installation and maintenance of your shademaker.
It is the buyer’s responsibility to assemble/install the shademaker in accordance with our written instructions, or have it assembled/installed by an authorised shademaker agent.
It is the buyer’s responsibility to use the shademaker in accordance with our written instructions, having regard to the prevailing weather at the time of use.
You must take additional care in windy conditions. Please read your owners manual thoroughly.
It is the buyer’s responsibility to maintain the shademaker as per our written instructions.
Any modifications made to the shademaker, except those made by an authorised shademaker agent, may invalidate the warranty.
This warranty does not cover repairs which are necessary because of an accident or because of careless use of the shademaker.
This warranty is for the benefit of the original purchaser of the shademaker and does not apply to any subsequent owner.
If you fail to comply with conditions 1 to 4 of this warranty, your failure may invalidate the warranty or any claim made under it.
Our premium Acrylic fabrics are manufactured from 100% acrylic fibre and guaranteed to:
- Remain rot resistant
- Retain a light fastness rating of 6-8 on a 1-8 scale (minimum fading) for a period of 5 years.
Our premium acrylic fabrics are very tightly woven, with minimal light transmission, resulting in excellent UV protection of UPF 50+ and SPF 100. Should the fabric fail, the manufacturer of the acrylic fabric will offer to replace the fabric free of charge, subject to the following:1. Proof of date of purchase is provided by the customer.2. The fabric is maintained correctly. 3. This fabric guarantee extends specifically to the replacement of fabric only and excludes the work and installation of others and also excludes other fittings and hardware. Other costs such as the dismantling, transport, re-erection, travelling costs and consequential loss are also excluded from this guarantee.
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